The provision of those services however represents a business transaction that requires nearly as much care and attention as the medical or surgical service we provide in your pursuit of good health.
In order to help you in the process of sending insurance claims and in dealing with your personal responsibility in this matter we have put together some information we hope is helpful. Should you have any questions at all about billing, please call (315) 798 1745. We will be happy to assist you.
Registration and Co-Pay Collection
Registration areas are located on each floor of our building for your convenience.
If you are a new patient to Slocum-Dickson Medical Group, you will receive a new patient packet, which includes a pre-registration form to be mailed to us prior to your appointment. This info will be entered into our system prior to your appointment and then verified at time of check in. If we do not received your pre-registration form, we will ask you to complete one at time of check in. This information will be entered into our computer system and will be the central point of information needed for billing and clinical services such as lab and medical records. It is very important that you bring any insurance cards with you and that you let us know whenever any of the information such as insurance coverage, address, or phone numbers change. We will take a few minutes to verify this information each time you come for services.
Many insurance plans require us to collect co-payments as part of your contract with them. We expect that you are familiar with your insurance coverage and will pay this co-pay during the Registration process. You may also inquire about account balances and make account payments at Registration. The following credit cards are accepted:
Payment plans are also available.
Medical Insurance Coverage
Slocum-Dickson Medical Group will as a convenience or as a matter of contract submit claims for services to your insurance company. Submission of these claim forms in no way relieves the patient of their obligation to meet the responsibility for payment of medical services unless stated in contract or State or Federal laws.
A listing of participating insurance companies and providers can be found by clicking the following link: Participating Plans. Please remember we have no control over what your insurance company will pay. The amount depends on your individual policy. Your insurance company or your Benefits Coordinator at work should be called for payment information.
Referral/Prior Authorization and Pre-Certification Requirements
Some insurance companies require you to get a Referral from your Primary Care Provider in order to receive coverage for specialist visits or procedures. Many services also require Pre-Certification or Authorization. Please contact your insurance company to find out if you need a referral, prior authorization or pre-certification before your appointment.
If you require hospitalization for medical or surgical treatment, your provider will make the arrangements for your admission to the hospital. Any business matters regarding payment for hospital bills should be discussed directly with your insurance company or the hospital. The bill you receive from Slocum-Dickson Medical Group includes ONLY physician charges administered by your Doctor or other providers who serve as your physicians’ assistants and consultants during your hospitalization.