Responsible for the efficient flow of patients in and out of Radiology, scheduling appointments, answering the phone, retrieving test results as needed. Filing, generating billing information from the computer, and general inter-radiology communication.
DUTIES & RESPONSIBILITIES:
RELATIONSHIP WITH OTHERS: Direct relationship with patients, staff, physicians, and administration. Must maintain a courteous and effective working relationship with patients, staff, physicians, and administration.
EDUCATION/EXPERIENCE/KNOWLEDGE: High School Diploma and some experience in medical office environment preferred. Possesses knowledge of medical terminology and general office procedures; has limited knowledge of computer and insurance coverage; demonstrates ability to communicate with patients in a professional, courteous, and caring manner; has ability to evaluate problem situations, follow through on problems and set priorities; has ability to understand and follow through on problems and set priorities; has ability to understand and follow through with assigned tasks; demonstrates consideration of co-workers; ability to function efficiently in a hectic, fast-paced area, and possess organizational skills.
PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision.